I had such a bad day today!!! I’m seriously thinking about boycotting McDonalds for I don’t know, maybe, FOREVER!! I normally don’t eat at McDonalds anyways, I just come here for the occasional vanilla ice cream cone. With all their McCafe advertising, I fell for it and decided to try out their cappuccinos. I’ve tried their ice latte before and thought it was too sweet so I gave them a second chance and tried their “sugar-free” vanilla ice latte as well, but it wasn’t really sugar-free because they sweeten it suraclose. The iced coffee from McDonald is already on my no-no list, but the new line of hot drinks still intrigued me. I went to the drive thru and specifically ordered the non-fat medium cappuccino. I repeated non-fat three times during my order because I know that if they didn’t use non-fat milk, the other choice would have been full fat whole milk. I drove to the window, paid my $3.18 for a medium size, and got my drink. At the first sip I knew I didn’t like the drink. It just tasted like hot milk with a faint hint of coffee flavor. While I was driving, I was wondering to myself how many times people get the customer’s order wrong and how would the customer know what kind of milk they used. The more I thought about it, the scarier it got, all while sipping on my drink. My drink had a very rich milk taste and was not as watery as my other non-fat coffee drinks. I had a hunch that my drink was off. When I finally stopped, I looked at my receipt and I noticed that it did not say “non-fat cappuccino” which makes it the default full fat cappuccino. I was beyond upset at this point so I called the number on the receipt. Nobody picked up which got me even angrier. On the fourth call, someone did pick up and I asked them if they served non-fat versions of their cappuccinos and he said “yes.” I asked him how they would distinguish between the full-fat and non-fat versions and he said that they have different buttons and it would display on the reciept as well as the monitors where they make to order. At this point I told him that I just stopped by for a “non-fat” cappuccino and nowhere on my receipt does it say “non-fat” so I was assuming that they gave my full-fat milk. He apologized profusely and offered to make me a new one, but I was not going to drive back just for a lousey drink. He asked if there was anything he could to do to fix it. I told him I had already drank 1/2 of it so there was nothing he could do. I normally wouldn’t get so worked up about a messed-up drink, but I had dim sum for brunch which was A LOT of calories and the drink just pushed me over to crazyland. In hindsight, it was 80 calories versus 140 calories, I can live with it, right? Next time I want some coffee on-the-go, I’m sticking to starbucks and I’m keeping an eye on the barista when he/she is making it.
P.S: Asian guy at McDonald’s… I’m sorry. Thanks for putting up with me.
Retails: $3.18 for medium
My Cost: $3.18
Calories: supposedly 80